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Course title: Staff Motivation and Capacity Building
Training for Supervisory/Middle Mgt & Professional Staff
Theme: High Impact
Performance and
attitude skills necessary for supervisory,
middle management
and Professional staff
Duration : 3 days
Target group
Those new to supervisory/middle management positions
including those who have received no formal training in Management
Skills. Professional Staff
also fall in this category
About the program
Notably, technical skills and expertise account for
only 15 % of our successes in life. According to Dale Carnegie that
leaves 85% of our successes to depend on soft skills. In that light,
this program is for people who are new to supervising, or who have not
received formal management skills training. It covers all the important
areas a Supervisor or first line Manager will face in the workplace.
Clear guidelines are given on each topic, together with comprehensive
notes for easy reference. Practical exercises and case studies are used
to teach the skills and techniques a successful Supervisor and first
line Manager need to use every day in their working environment. This course forms part of our
organizational culture change or re-branding solution. For maximum
benefits we employ an experiential and motivational training approach.
We also administer our innovative attitude/culture change and
management tool for instant transformation of the participants'
mindsets about themselves, life, work, employer etc
Course
Objectives
After the course the participants will have
- Understood clear
guidelines for effective Supervisory Management
- Learnt People
Management techniques that result in maximum performance from
their staff through pro-active Leadership
- Gained knowledge on
the principles of ‘Effective Communication' and how to use
Communication Skills to make sure things get done properly and on
time
- Gained skills on Time
Management, Effective Planning and Self-organization
- Acquired greater
self–awareness so that they can improve their relationship
with both those who manage them, and with their subordinates.
- Attained competencies
on building effective relationships with colleagues and external
customers
- Become dependable
organizational brands
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